Customer Support Manager

Company
Airbus
Job Location
Singapore, Asia Pacific
Job Role
Airport Operations
Contract Type
Full-Time
Salary
Posted Date
2025-09-08
Job Expiry Date
2025-10-08
Qualification
Bachelor’s Degree

Job Requirements:


  • Bachelor Degree in Aerospace or Engineering or related
  • More than 10 years of working experiences in aerospace industry, preferably relating to defence and security support & services
  • Ability to understand and promote conceptual services
  • Good working knowledge of Google suite, MS Office, CRM  
  • Strong communication skills, and written and spoken English. 
  • Good knowledge of Design and Maintenance & Repair Organization regulations
  • Good knowledge of AH Products & Services
  • Track record of leading process/ customer satisfaction improvement initiatives.
  • Ability to lead cross-functional teams and manage multiple projects simultaneously.
  • Good listener 
  • Proactive and highly customer minded oriented, able to work under time pressure
  • Team player
  • Excellent stakeholder management skills
  • Strong business acumen
  • Experience in transformation and continuous improvement
  • Solid communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels.
  • Proven ability to translate complex technical concepts into clear, concise business language.
  • Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.



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